What does Digital have to do with being human?
"Being Digital means Being more Human" is now a cliche. What does it mean, though? We look at product and human utility curves to find the answer.
Here’s an Acid test you can use for Customer service!
The sales guy tells you how awesome their product is. And guess what, he says their customer service is even better. “Just give us a call, and we’ll take of everything for you.” What could be better than that?. You take the product home, and a few months later, it breaks down. So you call…
Read more Here’s an Acid test you can use for Customer service!